Frequently Asked Questions

ALL FAQs

What types of photography services do you offer?

We offer a range of services, including portrait sessions, lifestyle sessions, and mini-sessions for children.

What is included in your photography session?

Every photography session includes:

  • A 30-minute studio photoshoot with our professional photographers
  • Expert advice and guidance on styling and posing
  • Multiple backdrops used on set
  • Up to 3 outfit changes
  • A free virtual viewing session
  • 1 high-resolution, edited digital image

How early should I arrive for my session?

As we are an extremely busy studio, we ask that you arrive at least 15 minutes earlier than your allotted time.

What should I bring to a photo session?

For your photo session, please come prepared with a few clothing options to change into for different looks, and bring along your hair and makeup essentials.

If you're bringing kids for their session, it's a good idea to have some healthy snacks on hand, their favorite toy to keep them engaged, and an extra set of clothes just in case.

What should I wear to a photo session?

That depends on your session. Generally, we recommend that you wear unbranded clothing with no string patterns. However, feel free to speak with our team about your ideas.

How long does a session last?

A POP! Photography session usually takes around 30-45 minutes depending on your choice of package.

Can I print the digital prints myself?

Yes, we can provide you with digital files of your images so you can print them at your leisure.

How do I book a photo session?

Please head over to our booking page and fill out your details.

A member of the POP! team will be in touch within 24 hours.

How long does it take to receive the edited digital prints?

We offer a range of services, including portrait sessions, lifestyle sessions, and mini-sessions for children.

Where are you based and do you travel for photo sessions?

We are based in both Melbourne and Sydney.

We do not travel for photo sessions.

How can I pay my deposit?

Once you have made your booking, a member of the POP! team will be in touch to discuss your payment options.

How much is the deposit?

Our ‘Confirm your Spot’ deposit is $99.

This will be deducted from the full price of your chosen package.

Why do you require a deposit to book a photo session?

POP! is an extremely busy studio with limited availability. As such, we require a deposit in case of no shows.

What is your cancellation policy?

If you need to cancel or change your photoshoot booking, please give us at least 48 hours' notice. If you cancel or reschedule within 48 hours of your booking time, you'll receive a credit note for the booking fee, which can be used for a future booking.

If you don't show up for the photoshoot without prior notice, your booking fee will be forfeited.

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